Technical Support

Performance Issues, Lag, and Freezes

• Game Crash Issues
• Game Lag and Freezing
• Mobile Performance Issues and Crashes
• Sound issues on mobile

Install and Update Issues

• Can't Install or Update MTG Arena on PC
• Advanced Troubleshooting for Installation Issues on PC
• Can't Uninstall MTG Arena
• Installer prompts you to install the game to a drive you no longer have
• Manual updates on mobile
• Trouble Downloading and Installing Mobile App

Connection Issues

• "Connection Lost - Could not resolve player inventory" Error Message
• Advanced Troubleshooting for Connection Issues (PC)
• Can't Connect to Server
• Connection issues on Mobile
• Disconnecting and Lag
• Error Code: Forbidden (403)

Display Issues

• Display Issues
• White Screen (Store)

Technical FAQ

• Known Issues List
• Report a Bug
• Creating a DxDiag File
• Creating Log Files on iOS
• Creating Log Files on PC/Mac/Steam
• Flush DNS and Winsock Reset

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