Patrick Aloia
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Articles
Recent activity by Patrick Aloia-
Why am I charged before my order is shipped?
Orders will be charged during the fulfillment process. At the time of your order for a pre-order item, we authorize your card on file to ensure that it is valid and has funds available. This author...
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Store, Purchases, and Collection FAQ
How much does it cost to play Magic: The Gathering Arena? MTG Arena is free to download. Players looking to enhance their game experience will have the opportunity to do so through in-game purcha...
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Creating Log Files on PC/Mac/Steam
Creating Detailed Logs An agent may sometimes request that you enable Detailed Logs before sending a log file to them. You will also likely need to enable Detailed Logs if you use any community-b...
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Code Redemption Tips and Troubleshooting
In MTG Arena, codes are a great way to get in-game items such as booster packs, cosmetic upgrades, and XP. They can be found in many places too, including select physical Magic: The Gathering produ...
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Advanced Troubleshooting for Connection Issues (PC)
If none of the steps from previous articles resolve the problem, you may also want to try these solutions: Try changing to a public DNS with these steps: Go to the Control Panel > Network and I...
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Other Play Modes on Mobile
When you install Magic: The Gathering Arena on a mobile device, you might only have access to the “Color Challenge” or “Bot Match” (pictured below). If you would like to skip the New Player Exper...
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I had items in my cart, but when I went to check out they were gone! How does that happen?
Placing an item in your cart does not reserve it, since product is not committed until you complete the checkout process and receive an order number on the confirmation page. An item can also sell ...
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Stuck Checking for Updates with a Null Reference Error
If you are stuck at the 'Checking for Updates’ screen with a Null Reference error when loading Magic: The Gathering Arena, please follow the steps below: On a PC: Go to Control Panel > Internet ...
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Report a Player
To report player misconduct or inappropriate username, please click here or follow the steps below: Click the Submit a Request link at the top of this page. Select Report Conduct in the Wha...
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MTG Arena Mechanic Spotlight – Companion
Aside from mutate, the release of Ikoria: Lair of Behemoths also introduces another new mechanic to the game- companion. There are ten companions in Ikoria, each one a legendary creature whose com...